Introduction
Tumbledry Solutions Private Limited is India’s number #1 company in the Laundry and Dry-Cleaning Business. It is Delhi based laundry enterprise company established in 2019. Currently, it is present in 55+ cities and is still expanding. Tumble Dry Started its Journey with the QDC as a technical partner from its initial stage specifically in September 2019. Now, TumbleDry is the biggest organized technology-driven laundry chain in India with 500 stores within 51 months of operation. Tumbledry is the best example of “How technology helped fast-paced growth and expansion” in such a short period.
Set up a whole new enterprise company which is now the #1 Company in India in the laundry and Dry-cleaning business is not a piece of cake to eat right away, it needs a vision, a struggle, a competent technology partner like us (QDC), a hard-working team, and more. But this benchmark is created by the visionaries and pillars of the company are Mr. Gaurav Nigam (Co-Founder and Director), Mr. Navin Chawla (Co-Founder), and Mr. Gaurav Teotia (Co-Founder), Mr. Tarun Arora, Mr. Anuj Gupta with the QDC software team as a Technology partner.
Now, In this Case-Study, we are going to ask a few questions with these visionary entrepreneurs of TumbleDry to get to know how they could be able to achieve it and how partnering with Quick Dry Cleaning software helps them to grow and boost their business.
Initial State of Tumbledry
Tumbledry was Set- up in 2019 and the First location was Noida. They had 40 stores with them and wanted to automate all the processes. Tumbledry were Looking for the Partner to provide them with the technology support they needed to process their work. Their IT Team was already in place but expansion and tech was not going hand in hand, hence they decided to find some solutions for this problem.
Current State of Tumbledry
Right Now, Tumbledry is the Biggest Technology- driven laundry chain in India, The customer service is like no one else. They are defining the new laundry experience to the customers. They are known for providing premium quality services all over India. Tumbledry got QDC just at the beginning of the business. Tumbledry is the only laundry business in India to scale from 1 to 500 stores within 51 months. Tumbledry became the first Laundry Start-up in India to establish an on-Demand App based system in their Business.
| Before QDC | After QDC |
|---|---|
No complete technological support | Got complete technological support |
Slow-paced scaling of the business | Fast-paced Scaling, Now having 500 stores |
Lacked many resources | Fulfil the resource requirement for store process, customer handling, garment handling and account receivables. |
Tech Problems, Lacking somewhere | Tech problems solved with QDC enterprise software suit. |
Definition of the processes, implementation and executions was not easy. | Process clearly defined, implemented, measured and scalable. |
Operational efficiency was not upto the mark | Provide Good operational efficiency |
Facing some Problems in technology | Got Technology partner and able to use up to date technology, customer management and many more services. |
MR. GAURAV NIGAM
Co-Founder and Director
QDC is like a never-ending business management and growth tool. The more you explore, the more you are amazed by the features that QDC provides. We have gone from zero stores to 500 plus stores in 51 months and are still growing. If anyone use QDC, then you’ll be able to run faster and grow faster. I liked the QDC app a lot because the app is very simple to use and by just clicking four times, you can place or schedule a pickup.
MR. GAURAV NIGAM
Co-Founder and Director
QDC is like a never-ending business management and growth tool. The more you explore, the more you are amazed by the features that QDC provides. We have gone from zero stores to 500 plus stores in 51 months and are still growing. If anyone use QDC, then you’ll be able to run faster and grow faster. I liked the QDC app a lot because the app is very simple to use and by just clicking four times, you can place or schedule a pickup.
MR. ANUJ GUPTA
Co-Founder & Head- Brand and Digital
QDC is the best tool available in the market for managing laundry & dry clean operations across multiple stores and workshops. Tumbledry processes more than 7.5 lac garments monthly at 500 locations in India. With QDC, we can track the revenue of our stores. QDC helps us in assigning leads easily. Scaling up with QDC is very easy.