All the features you need to run a successful Laundry & Dry Cleaning business
Features
- Laundry POS (Point Of Sale)
- Store Management
- Home Pickup And Drop-off
- Analytics & Dashboard
- Acquisition And Retention
- Accounting And Reporting
- Plant Management
- Multi-Store Management
- Marketing
- Hardware
- Integrations
- Security
Laundry POS (Point of Sale)
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Piece plus weight order generation
Suitable for both laundry and dry cleaning businesses.
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SMS, Email & Whatsapp notification
Communicate seamlessly with your customers.
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Thermal and laser invoice printing
Support for all types of physical invoices.
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Customer preferences
Record preferences of all your customers for a better experience.
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Garment defects, brands and colors
Option to add defects and other attributes at the time of order generation.
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Addon services, upcharges and item notes
Deliver and earn more with add on services.
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Multi-platform support
QDC works on Windows, Mac, Android and iOS.
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Secure digital payments
Process payments through your favorite gateway securely.
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Payment reconciliation
Automatic payment reconciliation from your bank and other payment gateways.
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Urgent delivery
Option for urgent delivery with add on charge.
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Pickup reminders
Automatic SMS and Email reminders to your customer when their order is ready
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Workload management
Keep track of your workload to give a definite delivery date
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Advance payment
Option to accept partial and advance payment on your orders.
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User access controls
Prevent employees from gaining access to sensitive business data.
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Automatic QR Coded tags
QR Code enabled garment tags are automatically generated from the system.
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Touch-based order generation
Touch-friendly interface for faster order generation and checkout
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Discount and coupon options
Apply discounts and coupons at customer, order and service level.
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Factory Challan
Get automated challan generated for all your orders.
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Fully customizable
Set your customized services, garment list and price list as per your requiremen.
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Return unprocessed garments
Garments not suitable for processing can easily be returned to your customers.
Store Management
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Hierarchical controls
Different level of employees have different rights so that they see only information that is necessary for their job.
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CRM for the laundry business
Store and manage customer information, service preferences and communication preferences.
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QR Code enabled garment tracking
Track which garments are coming in and which are going out of your stores at all times.
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Employee performance tracking
Track activities of each and every employee to determine their performance.
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Daily reporting
Daily cash and sales report necessary for closing the day.
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Finishing and packing
Print packing stickers and assign garments for finishing all within your store.
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Stock reconciliation
Keep track of the stock present in your store and send reminders to customers to collect their ready orders.
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Holidays
Avoid allotting due dates on holidays and manage workload efficiently.
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Multiple price lists
Manage as many price lists as you like within your store.
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Batch Invoice
Generate monthly statements for your institution laundry easily.
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Capture Garment Image
Capture Garment Image for better store management.
Home Pickup and Delivery
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Auto-routing
Advanced routing engine to make sure that your driver makes to all his pickups and deliveries in time.
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Doorstep order generation
Generate orders right at customer’s doorstep using our mPOS application.
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Accept digital payments
Option to swipe cards and accept payment from the customers.
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Google maps integration
Best in class navigation service working for your home pickup and delivery business.
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Home delivery feedback
Know how your doorstep laundry business is doing by collecting feedback from customers.
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Customer signature
Take digital signature from customers after the delivery has been made.
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Pickup and delivery request scheduling
Customers can use your website or mobile app to make pickup and delivery requests.
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Auto-assignment of drivers
Automatically assign drivers to requests based on their location.
Analytics & Dashboard
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Business health tracking
See how your revenue and other KPIs are performing and know the real health of the business.
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Performance tracking
Track the percentage on which your business is progressing.
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Graphical reports
Beautiful and easy to understand data in the form of charts and graphs.
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Customer happiness index
Know how your customers are feeling from your service in real time and make sure that they remain delighted.
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Comparative analysis
Compare and contrast business performance based on days, weeks, months and years.
Acquisition and Retention
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Prepaid packages
Create and assign prepaid packages to boost customer loyalty.
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Coupons
Robust coupon creation and management to help entice more customers.
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Deals and discounts
Apply flat and/or percentage discounts on both customer and order level to reward all the high paying customers.
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Loyalty programs
Save revenue discounts, boost customer loyalty by running loyalty programs,
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Order level Feedback
Know about the experience of the customers on each and every order to improve your service.
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Customers at risk
AI-powered predict ion of customers that are about to leave you for the competition.
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Personalized service
Make all your customers feel special by offering personalized customer service.
Accounting and Reporting
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Payment reconciliation
Automatic payment reconciliation from your bank and other payment gateways.
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Daily accounting
Generate easy accounting reports right from within the system.
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Customized Reports
Create customized reports with date, customer and order filters.
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Ledgers
Create ledgers to measure and keep track of all the indirect expenses and incomes.
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Expense tracking
Keep track of all the operation and non-operational expenses.
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GST reports
Hassle free reports for filing GST every month
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Accounts receivables
Make sure that you get paid for arrears by sending payment reminders to customers.
Plant Management
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Garment sorting
Sort garments easily according to stores, due dates and services.
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Workload Management
Know the status of workload in the plant each day and reduce your turnaround time (TAT).
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In and out tracking
Track which garments have entered the workshop and which ones are ready to go out.
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Custom processing stages
Create your own workflow according to your business.
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Info-rich garment tags
Select which information is necessary for your plant workers to perform better.
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Garment Inspection Report
Get detailed reports on your garments and capture their image.
Multi-Store Management
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Super Admin
Control all your stores from a single place. Edit price lists, services and garment lists for your entire business at once.
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Central reporting
See how all your stores are performing in a single and simplified view.
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Central Customer Master
Share customer data within your stores to provide a seamless brand experience.
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Central User access Control
Take control of all your stores in a single view, even without being physically present.
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Remotely access all your stores
Cloud-based Dry clean POS makes it easier for you to keep track of what is happening at any store from any location.
Marketing
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SMS marketing
Send promotional messages with excellent delivery rates to present offers to your customers.
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Email Marketing
Feature-rich emails and easy emails for you to market your service.
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Whatsapp communication
Communicate with your customers on their favorite platform using Whatsapp.
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Website integration
Have your customers schedule pickups and deliveries right from your website.
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Push discounts and offers
Create coupons, prepaid packages and other promotional offers to attract more business.
Hardware
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Tag printers
Support for tag printers to generate tags with barcode for your garments.
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Touch screen support
The touch-friendly interface works seamlessly with any touch-enabled hardware.
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Point of Sales terminal
QDC works with any POS terminal of your choice.
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Portable Printers
Support for portable printers to enable receipt printing on customer’s doorstep.
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mPOS device support
One device that does it all. Generate orders, accept payments and print receipts in your home pickup and delivery business.
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Packing stickers
Supports printing of packing stickers for your finished orders.
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Thermal receipt printers
QDC supports thermal receipt printing both while generating and delivering orders.
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Laser printers
Print more informational and customized receipts for your customers complete with your branding.
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Barcode scanners
Enable garment tracking using barcode scanners at all the important stages of the process.
Integrations
For better customer communication
For Accounting
 
To secure
digital payments
Security
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Activity logs
Keep track of all the employee activities at all times with extensive activity logs.
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User access controls
Manage which information and controls are visible to which users.
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Data security
World class servers with robust encryption make sure that your data remains completely secure.
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Access Authentication (Two Step Verification)
Get additional security with QDC's two step verification process.
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Employee Pilferage
End-to-end garment tracking and user controls help cut down on unnatural losses.
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Backup twice daily
All your data is backed up two times a day at 2 different locations.
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Google drive integration
You can backup your business data to your personal google drive account.